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Software Tool House Inc.
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Know, Control
your BMC Remedy and ServiceNow data!
Make any mass data operation trivial to automate.
What is Meta-Update?
Meta-Update is a simple-to-learn scripting tool.
Scripts can be a few lines or thousands of lines.
OOTB Scripts offer a rich tool box for any BMC Helix shop.
Included OOTB
- Meta-Archive
- A complete Archiving solution with GDPR controls. Server to Server, Server to files including HTML and CSV
- Meta-Databot
- A mass data change utility — an automated BMC Data Wizzard.
- Atrium Integrator
- Full field searchable Excel sheets of your AI jobs.
- SRD Utilities
- SRD reports & fixes.
- Table backup & restore
- Table backup & restore
- Server utilities
- Server utilities
- Meta-Schema
- Schema forms and field spreadsheets. Workflow documenter
- Meta-Query
- Query and SQL Query utility
- All Jobs
- » All jobs
Meta-Databot
Do a sheet of changes like the BMC Data Wizard.
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Adding your own tables and fields is as simple
as adding rows to a spreadsheet.
What makes Meta-Update
so quick and simple?
Meta-Update combines the best from stream and procedure based ETL tools.
Meta-Update simplifies — often resulting in order of magnitude savings.
"It's productive from the get go."
Your CMDB
Through workshops, we model your CMDB requirements.
We set up required fields, duplicates, and relations for any CMDB Class & Item.
Example: ensuring your servers have a supported by group and are related to an OS.
Once or Reqularly
We do a one-time service that you can reuse for three months as you solve root causes.
We offer plans from quarterly, monthly, to you running it as often as you like.
What you get
We identify duplicates, missing required fields, missing relationships.
Three months of Enterprise support and licensing for Dev, QA, and Production servers.
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Meta-Archive to HTML updating a ServiceNow table
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Why use Meta-Update on ServiceNow?
Meta-Update lets you automate data imports in minutes.
No need to spend hours formatting data to import into ServiceNow.
Meta-Update allows direct transfers of data between Remedy and ServiceNow.
Meta-Update Use Cases
Automate complex data imports
Transfer data and attachments between Remedy and ServiceNow
Automate complex data transformations
Automate complex data reports or file creation
Prototype applications and services
Configurable
Extensible and configurable through a spreadsheet. Easily add custom tables.
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Powerful
Any ITSM release — custom apps
Handles the CMDB
Targets: Archive forms, another server, CSV, HTML
Easy setup of Mupltiple rules by Company or any criteria
Feature rich, safe. Offers restore! Reduce DB size
Archive Targets
- to HTML
- Generate HTML with drill-down and attachments — writing URLs and data to ServiceNow
- to a server
- DB size reduced; Archive data can be viewed and reported.
- to Archives
- moves data within the DB
automatic archive forms build - to CSVs
- Naming and path configurations - with restore!
- GDPR
- Delete data from an Archive server
Configurable
Extensible and configurable through a spreadsheet.
Uses SQL like the Wizard but tables can be set to fire workflow.
Report produces a spreadsheet of records that will be changed.
Easy to add your own added tables or entirely new functions.
Powerful
| Report |
Lists tables and records to be updated per input row |
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| Change |
Makes changes, creating an Undo log |
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| Undo |
Reverses changes using an Undo log |
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| CMDB | Includes CMDB Templates. Handles joins |
Included in the Meta-Update distribution
Templates defined for all operations.
Additional operations defined for CMDB changes.
Learn More
- Meta-Update Home
- A complete guide to Meta-Update from simple to complex.
- Simple
- What makes Meta-Update to simple?
- Live Install
- Our Live Install service with your three month trial.
- Meta-Databot
- A mass data change utility — an automated BMC Data Wizard.
- Atrium Integrator
- Full field searchable Excel sheets of your AI jobs.
- Recon Engine
- Reconciliation jobs documentation.
- SRD Utilities
- SRD reports & fixes.
- Table backup & restore
- Table backup & restore
- Server utilities
- Server utilities
- Meta-Schema
- Schema forms and field spreadsheets. Workflow documenter
- Meta-Query
- Query and SQL Query utility
- All Jobs
- » All jobs
Trial Licenses
No costs.
Meta-Update access to a development server for 30 days.
Any munber of users / processes.
Fully supported including the initial Live Install
Enterprise Licensing
No up-front licensing costs.
Prod, QA, Test, Dev servers for an annual support fee.
Fully supported for OOTB and your own scripts.