content

» Software Tool House Services

About our Services

We offer elegant, pragmatic, effective, world-class consulting, with a proven record for innovative solutions, for your complex ITSM needs.

With Software Tool House Services, you engage experts in the undocumented ITSM Data schema and workflow.

Services Offered
ITSM Migrations We can migrate anything into ITSM. Clarify, ServiceNow, HP Service Manager are some examples of what we've done.
ServiceNow Migrations We can migrate ITSM data to ServiceNow and vice versa. ServiceNow has a completely different model for fundamental features such as Support Groups and Permissions.
Ad Hoc Scripting We can solve your complex data problems quickly, robustly, and with great value. Examples include a spreadsheet based Change approver, On Boarding scripts for customer datasheets.
ITSM Consulting We are very familiar with the ITSM Tool set, installing ITSM, configuring ITSM, ARS workflow, all process comprising ITSM, all versions of ITSM, ARS Plugin development. Our President has been consulting in Remedy since ARS Release 2.

With our deep knowledge of ITSM, we are poised to give you the best advise on Implementations, Customizations, Foundation data, CMDB Class and Relationship heirarchies.

We can help you achieve your goals in the new system.

If you need ARS staff who can hit the groung running and solve any problems as they crop up, give us an email or Contact us.

    
Meta-Update Training

In addition to our free Live Install and Scripting 101 offerings and our documented Samples, we offer Meta-Update Training.

This program allows your staff to quickly get up to speed with the more complex scripting features of Meta-Update

Want More Info?

If interested in knowing how we can help you, please email us, or Contact Us.