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» Meta-Update: Introduction

Meta-Update

Management Summary
Meta-Update Home
Benefits



.. amazing!
.. value from the get go!


 

Build repeatable jobs for bulk changes to Remedy/ServiceNow data. 
 

Easier, Faster, more Flexible, Auditable than any other way.

Our Asset team runs 5 jobs a day through the Meta-Update Console — saving us immense time!

» more from Ronald Lob, DevOps Engineer,
Spark NTZ


  Meta-Update Console
  Meta-Update Console
 

» Enlarge animated picture
» more from Ronald Lob, Dev Ops Engineer, Spark NZT
» more on the Job Console application

Job Console

  The Meta-Update Job Console is a Remedy application to manage Meta-Update, Query and Schema jobs.
Templates are built for script, queries, workflow extract jobs.

Jobs are fired from Templates. Arguments may be defaulted or required.
Queue Jobs are queued and run by a Queue server in simultaenously in slots.
Server A queue server runs on a server or workstation and launches jobs in its slots.


Services

 

We bring expertise to bear on your problem yielding a long-life, adaptable solution.


Whether you need a new app built, something added to ITSM, a connection to an in-house authentication system, a database, web services, REST integration, you can rest assured, your problem will be solved.


You will be pleased to see our reputation for speed, excellence, and pragmatic thinking in action on your requirements.

» more on our Services

Meta-Databot

  Meta-Databot processing a list of Support Organization Changes

automates the BMC Data Wizard — Instead of one at a time, you do a sheet in one go.
 

Meta-Databot sports an Undo and is easily extended with your forms or new admin jobs.


Best of all, Meta-Databot is free to run against Meta-Update licensed servers.

» more on Meta-Databot

Meta-Archive

 

Meta-Archive Targets archives ITSM data to CSV, HTML, Archive forms, another server.     Easy, granular, customer aware configuration, — even for bespoke apps.


Meta-Archive allows you to add clickable, searchable data to Archived data forms on both Remedy and ServiceNow.


» more on Meta-Archive

Meta-Schema

 

generates information about Remedy and ServiceNow form definition and workflow.
   

Software Tool House Freebies Spreadsheets have saved me countless hours. It is much faster to find form and field information in the spreadsheets than any other source. I love the spreadsheet format as I can sort, filter and add my customer fields, notes, etc.   

» Kelly Deaver, Independent ITSM Consultant
» more on Meta-Schema

» to our Freebies ITSM Form and Fields spreadsheets

Meta-Query

 

Sample Meta-Query Output generates CSVs by running Queries against Remedy and ServiceNow forms. Allows you to use direct SQL with no client (Remedy only).    

   

» more on Meta-Query

 



Why Meta-Update?
Challenges, Benefits, Features		 Learning Meta-Update Downloads, Licensing, Support