"Software Tool House Inc. has developed Meta-Update software enabling organisations to apply bulk data changes to Remedy BMC customer data without the redevelopment or customisation of Remedy source code.

Spark could export of a customer company's HP data to spreadsheets where references to support groups and standard services were added by Spark staff.

Software Tool House created Meta-Update scripts to process these sheets and build all Foundation, People, CIs — with relationships to services, people, support groups.

"We built a console to launch, track, and report Meta-Update jobs. and developed generic data change scripts, extended the onboarding scripts,

"We now run 2,000 jobs through the console and the system works flawlessly."

"All through zero compiled code, or remedy workflow. So the value and power of the platform is certainly there. "

Ron developed a Meta-Update Job Console in Remedy, track and launch template Meta-Update jobs using the User's ID.

Software Tool House is enhancing and incorporating Ron's console into Meta-Update. Stay tuned.

Our Asset team runs 5 jobs a day through the Meta-Update Console — saving us an immense amount of time bulk loading and updating data in Remedy.

All through zero compiled code, or Remedy workflow.   

.. amazing!
.. value from the get go!

Meta-Update jobs to change data and onboard customers.

Reference will be provided on request.

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