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» Meta-Update Benefits

Meta-Update Benefits
Lower Development Costs
Meta-Update lets you develop tested, repeatable, automated data operations in minutes - radically reducing development costs. No staging forms and workflow. No AI jobs. Simplicity and power.
 
Fast Script Development
Meta-Update scripts are simple, each a single, short file. Time to production is radically reduced. No API or programming knowledge is required.
 
Automate and Extend BMC Data Wizard
Meta-Databot is the only tool automates ITSM data changes. The BMC Data Wizard does one change at a time. When you have thousands of logins to do, Meta-Databot can reduce a six-month project to a single day.
 
Native BMC API Operation
Meta-Update is the only Remedy tool that uses the Remedy API natively. It is open-ended and allows fast imports of Excel data with no staging forms, workflow or AI jobs, migrations from unlike systems, data corrections.
 
Handle Foundation Data Easily
Meta-Update reduces Customer On-boarding efforts, complexities, and error rates. No need to fill in the spreadsheets of ITSM's Data Management Tool manually.
 
Small Software Footprint
Meta-Update has a small software foot print requiring no ITSM or server changes at all. Install is a simple unzip.
 
Reduce ITSM Customizations
With Meta-Update any import or data operation is done without staging forms and merge filters. No need to add custom workflow and fields to ITSM forms. Avoiding customization significantly reduces costs and risks of upgrades and patches.
 
Improve Data Quality
Meta-Update is replete with facilities that allow you to merge, combine and translate data. You can quickly automate data validations and transformations. Gain intimate control of your data.
 
Remedy Migrations
Meta-Update was specifically created to allow migration from different systems, older releases of ITSM, custom apps, Clarify, HP Service Manager, ServiceNow. Meta-Update greatly reduces time and efforts required in these cases.
 

 

Meta-Archive Targets

Meta-Archive can create CSVs and HTML files with extracted attachments, archive to another server, or to archive forms. These are archive "targets".

Meta-Archive Benefits

Meta-Archive is out premier Archiving solution.

It respects associations, so that tickets do not disapear from changes unless both are ready for archiving.

You can set up multi-tenancy rules and you can restore.

We also offer Meta-Archivbe as a service.