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automates the BMC Data Wizard
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Instead of one at a time, you do a spreadsheet in one go.
Meta-Databot sports an Undo and is easily extended with your forms or new admin jobs.
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Software Tool House Inc.
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Take control of your BMC Remedy/ServiceNow data!
Make any mass data operation trivial to automate.
Archiving for ITSM, CMDB, any app. Targets: HTML, CSV, Archive forms, another server. Restores supported.
Automate the Data Wizard easily adding your own forms, ops.
What makes Meta-Update
so quick and simple?
Meta-Update combines the best from stream and procedure based ETL systems.
Meta-Update simplifies ETL, often resulting in order of magnitude savings.
"It's productive from the get go."
Meta-Archive to HTML updating a ServiceNow table
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Why use Meta-Update on ServiceNow?
Meta-Update lets you automate data imports in minutes allowing multiple table updates and validating data.
No need to spend hours formatting data to import into ServiceNow.
Meta-Update allows direct transfers of data between Remedy and ServiceNow.
Meta-Update Use Cases
Automate complex data imports
Transfer data and attachments between Remedy and ServiceNow
Automate complex data transformations
Automate complex data reports or file creation
Prototype applications and services
Configurable
Extensible and configurable through a spreadsheet. Easily add custom tables.
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Powerful
Any ITSM release — custom apps
Handles the CMDB
Targets: Archive forms, another server, CSV, HTML
Easy setup of Mupltiple rules by Company or any criteria
Feature rich, safe. Offers restore! Reduce DB size
Included Jobs
| to HTML | generate HTML with drill-down and attachments — writing URLs and data to ServiceNow | |
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| to a server | DB size reduced; Archive data can be viewed and reported | |
| to Archives | moves data within the DB automatic archive forms build |
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| to CSVs | Naming and path configurations - with restore! |
Configurable
Extensible and configurable through a spreadsheet.
Uses SQL like the Wizard but tables can be set to fire workflow.
Report produces a spreadsheet of records that will be changed.
Easy to add your own added tables or entirely new functions.
Powerful
| Report |
Lists tables and records to be updated per input row |
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| Change |
Makes changes, creating an Undo log |
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| Undo |
Reverses changes using an Undo log |
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| CMDB | Includes CMDB Templates. Handles joins |
Included in the Meta-Update distribution
Templates defined for all operations.
Additional operations defined for CMDB changes.
Save Time with our Freebies
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"Indispensible tool for any Remedy shop"
Use Meta-Schema to
Compare forms and workflow between servers
Highlight differences between releases
Discover and document relationships, keys. Build mapping spreadsheets
Find fields in workflow with a simple search
Included in the Meta-Update distribution
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Get Instant CSVs of your data
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A Remedy ITSM Query to get the CTIs from the Product Catalog
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A ServiceNow Query for Incidents
Powerful
Easily get all fields and data as a CSV
Issue SQL queries (Remedy only)
Works around server limits
No hidden fields
Interpretted dates, times, Selection fields
Included in the Meta-Update distribution and as Job Templates
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Why use us?
| Quick absorption | Solving a problem starts with learning — We listen well and learn fast! | |
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| Skills | Intimate BMC & ServiceNow Data model & workflow knowledge. | |
| Experience | Years of BMC ITSM migrations, installations, interfaces, enhancements, apps, integrations. | |
| Value | Respect for the bottom-line. Easy handover. |
Our Reputation
Innovative ideas.
Bomb-proof solutions that can adapt to changing circumstances.
Clear documentation, expectations, delivery.
Problem ownership. Smooth knowledge transfers.
Problem solved! — On time, in budget.
More Information
Big or small development, give us a few quick facts in an email.
We'll schedule a short call and we think you'll want to continue talking to us.
Very reasonable remote rates.
Fixed-price offers possible for well defined projects.